Frequently Asked Questions
Everything you need to know about shopping with Blue Canoe.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental United States, while international shipping may take 7-14 business days.
How can I return or exchange an item?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your refund or exchange.
Are your materials sustainably sourced?
Yes, at Blue Canoe we prioritize eco-friendly fashion. We use organic cotton, recycled polyester, and non-toxic dyes to ensure our clothing is as kind to the planet as it is to your skin.
How do I determine my size?
Each product page features a detailed sizing chart with measurements in both inches and centimeters. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Can I track my order in real-time?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to our carrier's tracking page so you can monitor your delivery every step of the way.